FAQ

Orders & shipping

How fast will my order ship?

Orders are processed within 1–2 business days. You'll get a tracking email as soon as it ships.

How much is shipping?

Shipping is FREE on all orders within the US — no minimum (typically 3–7 business days). Need it faster? Express shipping is available for $15.00 (typically 1–3 business days). We also ship to select countries, with rates calculated at checkout. See our Shipping Policy for details.

Can I change or cancel my order?

Email us at belafdn@gmail.com as soon as possible. We can update or cancel orders that haven't shipped yet.

Returns

Can I return a product?

Because we sell vitamins, supplements, and over-the-counter health products, all sales are final and we can't accept returns once an order ships. This protects the safety and integrity of every product we sell.

What if my item arrives damaged or wrong?

Email us within 7 days of delivery with your order number and a photo, and we'll make it right. See our Refund Policy.

Products

Are your products authentic?

Yes. We carry name-brand vitamins and OTC essentials, chosen with a pharmacist's eye and stored and shipped with care.

Which vitamin is right for me?

We're happy to answer product questions through our Contact page. For questions about a medical condition or medication, please talk with your doctor or pharmacist — we can't offer personal medical advice.

Can I take these if I'm pregnant, nursing, or on medication?

Always check with your healthcare provider before starting any supplement, especially if you're pregnant, nursing, taking medication, or managing a health condition.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Still have a question?

Reach us at belafdn@gmail.com or 770-435-0404, Mon–Fri, 9am–5pm EST.